Writing a thank you letter for good customer service

As with any communication, context is king. Some phrases and approaches are more appropriate for written communication, others for verbal. The options below are just that, options, which should be deployed in the right circumstances with the right person.

Writing a thank you letter for good customer service

Your customer care executive, Mary Smith took care of all my queries in a jiffy. She also provided timely and helpful advice regarding the brand of ultrasound machine I was purchasing.

An Example of How to Use This Four-Stage Approach

She let me know all the important information regarding the product including its features, adjustable buttons and electricity consumption. I am a busy medical professional and I urgently required information regarding this product.

Mary was extremely attentive and she listened to all my concerns with a great deal of patience. She also ensured that I received all the information regarding the mode of payment to the company and the time by which I would expect the machine to be shipped to Australia.

writing a thank you letter for good customer service

As a doctor working in the Australian outback, I am constantly tending to the needs of patients of different ages. A portable ultrasound machine is a critical requirement for me.

I was very thankful that Mary explained which product will suit my needs best. She also solved the problem regarding the service charges which I faced.

Sample Reply to Compliment Letter

She has a caring approach and she is a true professional. Please accept my gratitude towards her and your customer care staff for their speedy and efficient services. I was able to complete the transaction within seconds thanks to their attentive and alert presence.

I would especially like to commend Mary for her professionalism and superlative skills.You can begin by “thank you for your purchase” or” thank you for choosing our company buy ” This statement will help the customer to connect with you.

The client will recognize a unique relationship with your business with the help of this statement. Read our customer service appreciation letter sample to help you craft your own. Skip to primary navigation; Are you sick of writing cover letter after cover letter and applying to job after job, only to have employers ignore you?

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Sample Thank you letter for excellent customer service

[email protected] Mon- Fri 8am - 8pm CST Sat. Do you look for opportunities to thank your customers? If you have U.S. customers, November 23, Thanksgiving Day, is one of those occasions.

Because it is a national holiday not allied with a particular group or religion, Thanksgiving is an excellent time to remember customers and clients.

writing a thank you letter for good customer service

Apr 05,  · Hilton Garden Inn Dulles North: A letter to hotel management - Incredible customer service - See traveler reviews, 61 candid photos, Dear Wmumba, Thank you for taking the time to go into so much detail and share your experience with the online community TripAdvisor reviews.

Customer Service Cover Letter Samples. I feel confident that I fulfil the requirements for the Customer Service Representative position. Thank you for your time and consideration.

Sincerely, Name. I believe that my customer service skills and prior call center experience would . Thank You Note Samples After Good Service. By Debby Mayne. Updated 08/29/ Pin Share Not only does it help with job performances, they also know what their customers like. Some customer service department managers use letters and comments to help train new employees, How to Write a Thank You Note After an Overnight Stay .

Compliment Sample Letter for Great Service or Product